To be the regional industry leader in contact centre services by enriching lives and creating stakeholder value.
To deliver exceptional service and create value for our customers by engaging the passion and expertise of our people.
Integrity | Accountability | Professionalism
Respect | Fairness | Excellence
Who We Are
Agape is Greek for “Unconditional Love”. This was the very foundation and belief that Agape Connecting People Pte Ltd was founded.
Anil David, Agape’s founder, strongly believes that regardless of background and marginality, everyone with the desire and talent should be given an equal opportunity to succeed, thus transforming their lives and those around them.
What We Do
Agape Connecting People is a leading outsourced contact centre services company. We are communication specialists delivering both multi-channel outsourcing call centre services to our customers with cutting-edge interaction solutions. Our team of dedicated professionals are experienced and trained to ensure high success and quality service with every customer contact.
City Contact CentreEquipped with the latest IP telephony, built-in voice recording, firewall, redundancy system and a customised CRM. With Computer Telephony Integration (CTI) capability to unifying our telephony with CRM, we are able to achieve increased productivity and improved First Call Resolution (FCR).
Changi Contact CentreLocated at Upper Changi Road North, we operate and manage a 100-seat contact centre.
We believe in upholding the values of honesty, truthfulness and sincerity while remaining fair and ethical in even the most difficult situations.
We accept individual and team responsibilities to meet our commitments through accountability in our performance, decisions and actions.
We adhere to courtesy, competence and responsibility when dealing with individuals or other companies in the business environment.
We treat our team members, customers, partners and shareholders with mutual respect and sensitivity, recognising the importance of diversity.
We believe in providing equal opportunities regardless of gender, race, age and circumstances.
To be the best in terms of the quality and everything we do. We deliver what we promise and add value that goes beyond what is expected. We achieve this through innovation, learning and agility