BUSINESS PROCESS OUTSOURCING

Enriching stakeholder value

Agape Connecting People is a Full Service Business Process Outsourcing Provider, combining our expertise in communication strategies and technology innovations to ensure success for our clients, and satisfaction for their customers.

In this fast-changing world, Agape helps clients navigate through the industry by streamlining their services and provide fluid expertise to drive greater business outcomes. 

OUR SERVICES

CALL CENTRE + IP TELEPHONY

State of the art call center software built on the latest technology, and able support a single or multi location setup.

INSTANT
MESSAGING

Utilises “Presense” technology, together with History Logs and Shared Groups, allowing teams of agents to work smarter together.

EMAIL
MANAGEMENT

Powerful shared ticket email inbox with a user-friendly helpdesk software to resolve email tickets efficiently.

SMS

An additional communications channel that is unified seamlessly with the rest of the workflow of the multi-channel support system.

LIVE CHAT

Flexible chat function to help customers in real-time, with customizable templates that lets them know that they are engaging with a responsive organization.

SOCIAL MEDIA

Engaging the power and reach of Social Media, combined with the simplicity of reading and responding to emails or tickets.

This is a list of industries that already trust us with their business. Get in touch with us for more information on how we can be of a service to you.

It is heartening to see organisations like “Agape Connecting People”, helping to support the economy by introducing new modes of operations. I am very proud and excited to meet the founders and the leaders of this very visionary organisation.

Daryl Lim

Founder, Design Thinkers Academy Singapore

Connect with us to find the best solution for your business.