BUSINESS PROCESS OUTSOURCING
Enriching stakeholder value
Agape Connecting People is a Full Service Business Process Outsourcing Provider, combining our expertise in communication strategies and technology innovations to ensure success for our clients, and satisfaction for their customers.
In this fast-changing world, Agape helps clients navigate through the industry by streamlining their services and provide fluid expertise to drive greater business outcomes.
CALL CENTRE + IP TELEPHONY
State of the art call center software built on the latest technology, and able support a single or multi location setup.
Utilises “Presense” technology, together with History Logs and Shared Groups, allowing teams of agents to work smarter together.
Powerful shared ticket email inbox with a user-friendly helpdesk software to resolve email tickets efficiently.
Flexible chat function to help customers in real-time, with customizable templates that lets them know that they are engaging with a responsive organization.
Engaging the power and reach of Social Media, combined with the simplicity of reading and responding to emails or tickets.
It is heartening to see organisations like “Agape Connecting People”, helping to support the economy by introducing new modes of operations. I am very proud and excited to meet the founders and the leaders of this very visionary organisation.