WHO WE ARE
To be a leading Business Process Solutions Provider by transforming lives and enriching stakeholder value.
To provide equal reskilling and employment opportunities for a sustainable community transformation.
“Unconditional Love” – It’s the meaning of Agape in Greek, and is what Anil David’s wife and family embodied throughout his incarceration. Wanting to honour his family, Anil went on to set up Agape Connecting People Pte Ltd in 2012, fighting hard to provide a second chance not just for himself but for those whom others dared not take chances on.
Agape is a contact centre set up with the purpose of providing employment for the disadvantaged who wants to turn their lives around. They include inmates serving time in Changi, physically challenged persons, single mothers and ex-offenders. In Nov 2018, our reach has extended into Changi Women’s prison and will also be able to reach out to displaced civilians via home-based work. This will benefit even the visually impaired and single mothers who cannot commute to us.
Agape has a combined capacity of more than 250 seats across different locations. We are working to impact in excess of 1,000 disadvantaged individuals by 2022. Through dignified work, they can regain respect as they rebuild their lives and families.
Our Chairman has years of accounting and corporate finance experience, both in Singapore and overseas. He is an Accountancy graduate from the University of Singapore, and is a Fellow of the Institute of Certified Public Accountants of Singapore.
Our Founder and Business Development Director has a wealth of sales experience under his belt. He is the chief evangelist for Agape, ensuring that our brand name is always on the customers’ radar.
Joseph is the CEO of Agape Connecting People Pte Ltd. He has over 25 years of leadership experience in customer sales and service operations across telecommunications and banking sectors, covering both consumer and corporate segments.
He was previously the Vice President, Head of Acquisition and Retention in StarHub Ltd.
He led several successful transformation projects that has significantly improved revenue growth and customer experience journeys leveraging on data driven automation. He was also responsible for all frontline training and saw through the WSQ Accredited Training Organisation (ATO) status for StarHub.
He has won several Contact Centre Association of Singapore (CCAS) awards including contact centre of the year (over 100 seats).
He is a COPC certified Six Sigma High Performance Techniques specialist and has completed an executive program with INSEAD. He hold a honours degree in economics and management studies with University of London.
He joined Agape in 2018 to pursue his calling of community transformation.