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Inter-Generational Related

Intergenerational Communication – Thriving in a Multi-Generational Workplace

Course Overview

Today’s Singapore workforce is more diverse than ever, spanning five generations—from Gen Z to Baby Boomers—each bringing unique values, communication styles, and expectations. As businesses face demographic shifts, talent shortages, and evolving employee demands, bridging generational gaps is critical for productivity and retention.

Introducing “Intergenerational Communication: Thriving in a Multi-Generational Workplace”—a 15-hour, competency-based course designed for Singapore’s dynamic labour market.

Transform your team:

Before the Course After the Course
Misunderstandings and friction Effective, respectful communication
Siloed, age-based workgroups Cohesive, high-performing teams
Struggle to retain diverse talent Inclusive culture that attracts all ages

Key Benefits

Workforce diversity is at a peak
Singapore’s labour force includes a growing mix of ages and backgrounds, with both local and foreign talent essential to business success.
Soft skills are in demand
Employers increasingly value communication, collaboration, and critical thinking to solve complex, multi-generational challenges
Employee expectations are shifting
Workers seek inclusive cultures, flexible work arrangements, and meaningful engagement—regardless of age

Skills You’ll Gain

Understand the characteristics, values, and work preferences of the five working generations, and identify their key differences and similarities.

Analyze the unique communication preferences and communication styles across the five generations.

Understand and apply coping strategies for suitable for intergenerational collaboration in the workplace.

Measure teamwork satisfaction using post-training surveys and reflect on their results, providing at least two actionable insights for improvement.

Who Should Attend

Career Starters & Switchers
Professionals Seeking Growth
Community Programme Participants

Course Specifications

Duration

15 Hours

Course Format

Onsite

Language

English

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